Find the problem by what you see, or look up the alarm or message shown on the screen or in the software. Each group opens on its own page.
You are seeing lens damage, faint marks, weaker cutting, no laser output, or an infrared framing offset.
You are seeing door detection failure, irregular lines, limit warnings, frame collisions, abnormal motion, homing failure, or friction noise.
You are seeing connection or power problems, sudden stops, weak Wi-Fi, or USB drive errors.
You are seeing inconsistent or poor engraving, moving or warped material, poor smoke extraction, or mirrored rotary results.
You are viewing manual positioning problems, firmware upgrade failure, update guidance, and software alarm explanations.
Look up the exact text you see. The alarm numbers appear in AtomStack Studio, LightBurn and other GRBL software.
| Message | Where you see it | What it means | What to do |
|---|---|---|---|
| Warn! Hit the limit. | During operation; display location not specified in the source | The source directs you to check the engraving area, file size, coordinates, and movement distance. | Limit Warning |
| Alarm 1 | Software | Typically indicates a limit switch was triggered | Software Alarms |
| Alarm 2 | Software | Typically indicates a soft-limit alarm | Software Alarms |
| Alarm 3 | Software | Typically indicates an alarm triggered by a disconnection during operation | Software Alarms |
| Alarm 8 | Software | Typically indicates a limit switch stuck in a continuously triggered state | Software Alarms |
| Alarm 11 | Software | Typically indicates a tilt alarm | Software Alarms |
| out of bounds | Software prompt during operation | Without frame contact, a limit switch fault; with frame contact, an engraving file that is too large. | Stops During Operation |
| Indicator light shows steady red | Machine indicator at power-on | The source directs you to check the door, hall sensor, limit switches, USB key, and firmware. | Power-On Fails |
| Indicator light alternates red/green with a beeping sound | Machine indicator at power-on | This typically indicates a poor USB key connection. | Power-On Fails |
If the issue persists after the checks, contact customer service with the details requested for your problem.