Find the problem by what you see, or look up the alarm or message shown on the screen or in the software. Each group opens on its own page.
The indicators stay off or turn red, door detection malfunctions, or the machine stops during operation.
The lens is dirty or damaged, cutting weakens, engraving quality drops, output distorts, or vector lines remain open.
The machine cannot connect to a computer or WiFi, recognize storage, or complete a firmware upgrade.
The enclosure fills with smoke, or rotary engraving is mirrored or does not work properly.
The focusing red dots do not overlap, or the camera is misaligned or malfunctioning.
Look up the exact text you see. The alarm numbers appear in AtomStack Studio, LightBurn and other GRBL software.
| Message | Where you see it | What it means | What to do |
|---|---|---|---|
| $door/enable=On | Software during operation; exact display location not specified | The enclosure is detected as open. | Machine Stops Suddenly |
If the problem persists after troubleshooting, contact customer service with the details requested for that problem.