Hurricane Pre-sales FAQ – Acrylic & Rotary Support
¶ Overview
¶ Model Advantages?
What are the advantages of Hurricane compared with other brands?
Answer:
- High Power: A 55W intelligent CO2 engraver with a 10.6 μm wavelength capable of engraving and cutting a wide variety of materials, including transparent acrylic, transparent glass, stainless steel, wood, leather, and more.
- Camera Positioning: Equipped with a 5 MP high-definition camera, enabling full-area visual positioning for easy alignment with the desired engraving location.
- Flame Detection: Features a flame detection system that immediately triggers an alarm and stops operation upon detecting flames, while simultaneously activating the active fire extinguishing function (must be enabled).
- Active Fire Extinguishing: Users can connect the included hose to their own water container. When flames are detected, the machine draws water through the hose and sprays for over 10 seconds, then rechecks. If flames persist, spraying will repeat until the fire is extinguished or the water container is empty.
- Rich Accessories: Compatible with rotary attachments and conveyor feeders (expanding the working area to 500 mm x 800 mm).
- Easy Optical Path Calibration: Entry-level adjustment difficulty with industrial-grade performance. The exclusive near-end red light indicator allows safe, precise, and quick adjustment of mirror angles for optimal operation.
- High-Speed Engraving: Supports high-precision engraving at speeds up to 600 mm/s (for materials with low laser absorption, such as MDF or plywood, the speed should be reduced to 300 mm/s).
- Power-Off Resume Engraving: No more worrying about unexpected interruptions — this feature ensures no material waste and allows seamless continuation after power is restored.
- Temperature Display: Equipped with temperature monitoring, including water temperature detection [status indication].
- Safety Interlock: Stops operation immediately when the lid is opened or the drawer is pulled out. Certified as a Class 1 laser product according to IEC 60825-1 safety standards.
- Status Indicator Light: Prominent indicator lights make the machine's operating status clear at a glance.
- Batch Processing: Supports batch engraving, allowing all designs on the worktable to be completed in one run.
- Strong Software Compatibility: Fully supports AtomStack Studio and AtomStack App, and is deeply compatible with LightBurn software on both Windows and iOS devices.
¶ Engraving Area?
What is the engraving area of Hurricane?
Answer: The standard engraving area is 500 mm x 300 mm.
Note: If using the R7 conveyor feeder accessory, the engraving area can reach 500 mm x 800 mm. Refer to the "How to Use the Conveyor Feeder on Hurricane" section for details.
¶ Oversized Materials?
Can the Hurricane's working area be expanded to engrave larger materials?
Answer: Yes. By using the R7 conveyor, the engraving area can be expanded to 500 mm x 800 mm. Refer to the "How to Use the Conveyor Feeder on Hurricane" section for details.
¶ Vertical Travel?
What is the maximum Z-axis travel of Hurricane?
Answer: The maximum travel during auto-focus is 40 mm; the maximum travel during manual movement is 43 mm.
¶ Materials
¶ Acrylic Cutting?
Can Hurricane cut transparent acrylic material? What is the maximum cutting thickness?
Answer: Yes, it can cut transparent acrylic material. Using 100% power at a speed of 50 mm/min, it can cut through acrylic with a thickness of 20 mm in a single pass.
Note: Cutting acrylic produces a strong odor. It is recommended to use the AtomStack D4 purifier or extend the exhaust hose directly outdoors.
¶ Glass Cutting?
Can the Hurricane cut glass?
Answer: No, cutting glass is not supported. Using a CO2 laser to cut glass may cause it to shatter. Engraving on glass is supported.
¶ Material Thickness?
What is the maximum material thickness that Hurricane can engrave?
Answer: If the tray and honeycomb board are not removed, the maximum material thickness that can be processed inside the housing is 25 mm. If the tray and honeycomb board are removed and the base is raised, theoretically, materials of unlimited thickness can be processed.
¶ Leather Settings?
Can Hurricane engrave and cut leather? What are the recommended parameter settings?
Answer: Yes. For engraving, bitmap and vector images can be set with different power levels — please refer to the recommended parameter table. For cutting 3 mm leather, the recommended settings are 80% power and 800 mm/min speed.
¶ Cups & Flasks?
Can Hurricane engrave objects such as cups or stainless steel vacuum flasks?
Answer: Yes. You can use the R6, R8, or R8 PRO rotary attachments to assist with engraving. Note that the H3 riser must also be used. Refer to the Hurricane Rotary Accessory Usage video.
¶ Air & Safety
¶ Safety Class & Gas?
What is the laser product safety class of Hurricane? Does it isolate toxic or harmful gases?
Answer: The Hurricane features a fully enclosed housing design and has passed IEC/EN60825-1 Class 1 certification, meeting Class 1 laser product safety standards. The enclosed structure, combined with a high-power exhaust fan, and connection via hose to the AtomStack D4 purifier or direct outdoor venting, can effectively isolate toxic gases and odors.
¶ Purifier Options?
Which purifier is recommended for use with Hurricane? What is the diameter of its exhaust fan flange?
Answer: It is recommended to use the AtomStack D4 purifier. The diameter of its fan flange is 75 mm.
¶ Fan Speed & Exhaust?
What is the fan speed of the Hurricane housing? Can it easily remove smoke and dust inside the enclosure?
Answer: The fan speed is 6500 r/min, and it can easily remove smoke and dust from inside the housing.
¶ Airflow & Noise?
What is the airflow rate of the air assist inside the Hurricane housing? What is the machine's noise level?
Answer: Airflow ≥ 30 L/min. Ambient noise: 45 dB; product noise: 66 dB.
¶ Cooling
¶ Water Change Timing?
How often should the water in the tank be replaced?
Answer: The water level in the tank can be seen on the side of the housing. When the water level drops to the minimum (MINIMUM), water must be added up to the maximum (MAXIMUM) to ensure proper cooling and prevent abnormal operation. The water level markings are shown in Figure 22.
Cooling Water Replacement Cycle: Replace the cooling water every 200 hours of operation or when the water becomes cloudy.
Figure 22
¶ Temperature Range?
What is the recommended operating temperature for the Hurricane?
Answer: It is recommended to operate the machine within a temperature range of 5°C to 35°C. Do not operate under freezing conditions. When the ambient temperature falls below 5°C, antifreeze must be added to the water tank. Refer to the section "Should antifreeze be added to the Hurricane water tank when the temperature is below 0°C?" for details.
¶ Antifreeze Needed?
Should antifreeze be added to the Hurricane water tank when the temperature is below 0°C?
Answer: Yes. To prevent the water in the tank from freezing, antifreeze must be added when the temperature falls below 5°C. Ensure that the antifreeze used is non-corrosive. The recommended water-to-antifreeze mixing ratio is as follows:
| Minimum Operating Temperature | Ratio |
|---|---|
| -42℃~-45℃ | 6:4 (60% antifreeze, 40% water) |
| -32℃~-35℃ | 5:5 (50% antifreeze, 50% water) |
| -22℃~-25℃ | 4:6 (40% antifreeze, 60% water) |
| -12℃~-15℃ | 3:7 (30% antifreeze, 70% water) |
| 0℃~-5℃ | 2:8 (20% antifreeze, 80% water) |
¶ Controls
¶ Mobile Control?
Can Hurricane be controlled via a mobile app?
Answer: Yes. You can scan the QR code on the packaging or visit www.atomstack.com to obtain the AtomStack App installation package. Refer to the Hurricane Connection and Usage video.
¶ Compatible Software?
Which software does the Hurricane support?
Answer: The Hurricane supports the following software:
- AtomStack Studio — Official AtomStack PC software. No additional settings are required; simply connect and start using. It offers simple operation and a rich library of free sample projects for users to choose from. Download from the official website: https://atomstack.com/pages/atomstack-studio-software
- LightBurn — Requires changing the baud rate to 460800 or importing the configuration file provided on the USB drive included with the Hurricane. For instructions on modifying the baud rate, refer to the "Hurricane Software Connection" section. LightBurn offers more features but is paid software.
- LaserGRBL — Although it can connect after changing the baud rate to 460800, the connection may be lost during engraving. Therefore, it is not recommended.
- AtomStack App — Official AtomStack mobile application. It is easy to operate and offers a rich library of free sample projects. You can scan the QR code, visit the online store, or download from the official website: https://atomstack.com/pages/atomstack-studio-software
¶ Parts & Accessories
¶ Parts Replacement?
If Hurricane accessories are damaged, is it easy to replace them?
Answer: Yes. Hurricane adopts a modular design, making accessory replacement easy. Replacement tutorial videos are available.
¶ Conveyor Clearance?
When using the R7 conveyor with Hurricane, how much clearance should be left from the wall?
Answer: At least 510 mm of clearance from the wall is required to prevent the R7 conveyor from hitting it.
¶ Laser Tube Lifespan?
What is the lifespan of the Hurricane laser tube?
Answer: The lifespan is 10,000 hours. Ensure that cooling water is added to the water tank during operation, and maintain the water level above the marked minimum level.